Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms & Conditions are used here at CleanEats to ensure you get the information you need to make your experience with us a pleasant one.
Payments and transfers
Customers can make payments using their debit card, credit card, bank transfer and PayPal.
All payments or transfers are paid at the time of ordering.
Meals will only be delivered once the payment has gone through.
If you cannot use any of the payment methods listed you can contact us through email [email protected]
Order cancelation
We use fresh ingredients weekly and cook our meals to order every week.
Due to this reason to cancel your meals, you must notify us within 24 hours of placing the order.
Unfortunately, any cancellation requests made after this time cannot be honoured as your meals will already be prepared. Therefore, you will be charged the full amount of the order.
Please contact [email protected] immediately if you would like to cancel your order
Refunds and change of mind
Please review your order carefully as CleanEats does not provide refunds for change of mind or making the wrong decision. contact us immediately to make any changes: [email protected]
Delivery fee
Delivery is a flat fee of $9.99 for all orders
Delivery is only available with an order of 10 meals or more
CleanEats will be closed public holidays so any deliveries scheduled for then will be delivered on an alternative day
Delivery Times
Sunday evenings
We will leave the meals in a safe place if you ask us to do so, although it does depend on weather conditions, location etc (We will not be responsible for lost or stolen meals after drop off). If there is no safe place available you will have to pick up from our designated location.
Delivery locations
We delivery to Sydney CBD and surrounding suburbs
We are working hard on getting our meals to more CleanEats customers across Australia
Contact us to see if we deliver to your area [email protected]
Order Cut Off Times
Orders for Sundays prep close – Tuesday 9pm
Meals & Weight
All meal weights are explained in the individual meals or plans.
All macros and calories for meals are approximations
All proteins are weighed raw (Shrinkage might occur during cooking process)
Meals are best eaten 4 days after delivery (use by date is provided on the container)
Meals can be frozen for up to 10 weeks upon delivery
Ingredients listed in meals can vary (see food allergies for more information)
All photos on cleaneats.com.au and other social media platforms are for representation purposes only
Discounts and promotions
Discount codes can only be used with orders of 10 meals or more
CleanEats reserves the right to cancel any promotion or discount without prior notice
Discounts or promotion codes are non-transferable and cannot be transferred or refunded for cash
All other items are excluded from discounts
Discounts may not be used in conjunction with any other offer
Food Allergies
We cannot guarantee any products sold on our website are completely free from any allergen such as eggs, fish, milk, peanuts, sesame, crustaceans, soy, nuts, tree nuts, gluten, lupin, and sulphites. If you have a life-threatening allergyit is advisable you do not purchase meals from CleanEats as we cannot guarantee the complete absence of these ingredients from our products
Although great care has been taken to remove bones from our products, some may remain
All content found on the cleaneats.com.au Website, including: text, images, audio, or other formats were created for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding but not limited to fitness, nutrition, macros, calories etc. do not push aside any professional medical advice or delay in seeking it because of something you have read or taken from cleaneats.com.au or other affliates. Reliance on any information provided by cleaneats.com.au CleanEats team members, contracted writers, or other professionals presenting content for publication to CleanEats is solely at your own risk.